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Esthederm Canada (www.esthederm.ca) currently ships to Canada only. If you are looking for our products in other countries, we invite you to consult our country selector and visit the website of the specific country you wish to ship to:https://esthederm...
Esthederm Canada offers standard delivery in Canada. Standard shipping is free on all orders. You will receive a tracking number with tracking information once the shipment is shipped. All payments are billed in Canadian dollars (CAD). Orders are processed...
Orders are processed within 48 hours. Expected delivery time is 3 to 10 business days, depending on geographic location. However, due to security measures to protect our distribution center employees and shipping delays, orders may be delayed. Thank ...
Before your order is shipped, you'll be able to see the subtotal of your purchase, as well as the total including taxes. Once you've placed your order, you'll receive a receipt showing the total cost of your order (including taxes).
You can find out all about our products on the product pages of our website. If you can't find what you're looking for, please contact us at cercle@esthederm.ca.
Please allow 24 hours for a reply.
All return requests must be made within 15 days of receipt of order. All returns or exchanges are at the discretion of the brand. Some items (such as gift cards) cannot be refunded. Shipping costs for the return of any refunded products will be at your...
We're sorry to hear that! For questions regarding orders, products or general concerns, please contact us at cercle@esthederm.ca. Please allow 24 hours for a response.
If you have placed an order and need to change your delivery address, you can contact us at cercle@esthederm.ca.
However, please note that we may not be able to make the change if the order is already being processed or shipped. We will do our best...
If you have placed an order and need to change or cancel it, you can contact us at cercle@esthederm.ca. However, please note that we may not be able to make changes or cancellation if the order is already being processed or shipped. We will do our best...
You can check order status and information in the "My account" section, which will be updated as your order progresses. You'll also find information on past orders and account details.
You can only use one promotional code at a time, including points, codes or discounts.
Unfortunately, at the moment, you cannot check-out as a guest. However, by opening an account, you are automatically eligible for our loyalty program, where you earn points for every purchase and redeem them for free gifts or dollars on your next purchase...
It's easy, just visit the 'My Account' page, log in to your account and you'll be able to update all the information in the different sections of your account, such as name, delivery address, billing address, etc. You'll also be able to view your points...
Your privacy is important to us. For information on how we use your information, please consult our privacy policy.
Yes, our creator, Jean-Noël Thorel, has developed patents and innovative technologies that support the effectiveness of each of our face, body and sun care ranges, whatever the application. skin type or concern, laying the foundations of the Esthederm...