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Frequently asked questions
LOYALTY PROGRAM
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When will my points appear in my account?
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I made a purchase, but I don't see my points. What can I do?
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How can I see my points balance?
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If I buy products on other websites or in-store, will I earn points?
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Can I return a product I bought with points?
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How do I register for the loyalty program?
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How old do I have to be to join the loyalty program?
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Do I have to be a Canadian resident to join the loyalty program?
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Is there a cost to join the loyalty program?
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How do I redeem my points?
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If I return products, will I lose my points?
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Do points accumulate on all my purchases on esthederm.ca?
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